Scourge

Personality
Scourge is one creepy little entity who haunts the phone lines.

Physical Appearance
For a majority of the show, Scourge does not have a corporeal body, though he appears to have some physical form as he seems to manifest occasionally before disappearing again.

Skills and Abilities
Scourge seems to have the ability to infiltrate/possess phone lines/broadcasts. They are seen interrupting Sam's phone calls several times, but also are able to stay on the line even after the other caller has disconnected.

Relationships
Scourge seems to have a vendetta against Madame Marie, and consequently also against Sam, Kitty, and Anna.

Both Rhytidia and Oliver expressed deep fear and dread when their respective phone calls with Sam were interrupted by Scourge, implying that they have been in contact with him before, and not for pleasant reasons.

Scourge seems to have links with the The Flat Cap Man, though is different from him. The nature of this link is unknown.

Quotes
"''SCOURGE: [playfully menacing] Well, hello there. Isn’t this cosy?

RHYTIDIA: [filled with dread] You. It’s you.''" - SBR 1.28: Twig Lady

''"All he does is cry, alone, in his little flat." -'' SBR 1.40: Dynasty